Lesson two: Do enough research. As a tech support person, do you subscribe to news feeds and blogs about the products you support? Do you spend time each day reading articles and books related to the products you support? Have you set up a virtual lab using VMWare, VirtualPC, or Xen so you can experiment and test your solutions before you offer them to your users? Knowledge is power and the more knowledge you have, the more you'll be empowered to delight your users with relevant, accurate solutions.
First of all the reputation of the IT services and support a company offers should be checked thoroughly. When you have a problem you'll want it solved as soon as possible, saving time, disruption and money. The internet is full of reviews of these companies and in order to check them it's easy to log-in on Google, type on site support utah and support company reviews and get a list with dozens of results to check out.
IT strategy and architecture services from IBM can help you successfully assess, plan and design an enterprisewide IT strategy and architecture that tech support I.T your business goals.
The Managed I.T support uttah answer is YES. I have found in my own experience that Carbon Copy Pro (CCP) covers these three essentials. CCP is a company that can teach anybody to market anything on the Internet.
Another t-shirt that's guaranteed to leave you warm and fuzzy reads "I get paid for tech support..." on the front, "...I don't get paid to care" on the back.
My search brought up terms and "technospeak" which threatened to turn me into the world's first "carbon-based life form" computer catapult. I know I am not the only one who feels there should be an easier way to find a company who is geared to a serving a small to mid-sized business. Is there anyone out there? Hello?